Overview

Bin Search Lookup provides BIN and IIN lookup services via our website and API. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our services. By using the services, you agree to this policy and to our Terms and Conditions. If you do not agree, you must not use the services.

We are based in Montreal, Quebec, Canada, and we comply with applicable privacy laws, including GDPR, CCPA, and Quebec privacy requirements.

Data We Collect

  • Account data: email address, password hash, and basic profile settings.
  • Billing data: transaction identifiers, subscription plan, limited billing details processed by our payment processor. We do not store full card numbers.
  • Service usage: query counts, timestamps, success or error codes, and general performance metrics that help us operate and secure the service.
  • Device and technical data: browser type, operating system, and basic device attributes needed for compatibility and security.
  • Communications: support messages and feedback that you provide.

What we do not collect

We do not separately store or log visitor IP addresses in our own analytics systems. If you opt into "Analytics" in our cookie banner, our analytics providers (Google Analytics, Yandex Metrika) do receive your IP address directly, as part of the normal request each of those services makes to their own servers — that is outside our control and is disclosed in the Analytics section below. Operational security systems may process network metadata in memory for short periods for fraud detection and abuse prevention, independent of analytics consent.

Referred third-party emails

If you use our "Invite Friends" feature, the email address you submit for a friend is used only to send that one invitation on your behalf and is not stored in our database or added to any marketing list. It is passed to our transactional email provider solely to deliver the message, where it may briefly appear in standard delivery logs subject to that provider's own retention practices. A person you've referred who wants that transient log entry purged early can contact us at the address in the Contact section.

How We Use Data

  • Provide, maintain, and improve the website and API.
  • Authenticate users and secure accounts.
  • Process subscriptions and payments via Stripe.
  • Monitor reliability, performance, and abuse.
  • Communicate with you about service updates and support.
  • Comply with legal obligations and enforce our terms.

Cookies

We use essential cookies to operate the site and maintain sessions — these do not require consent and cannot be disabled without breaking core functionality (like staying logged in). Everything else, including analytics (see below), is off by default and only activates if you click "Enhance Site" in the cookie banner shown on your first visit.

You can change or withdraw your choice at any time using the "Cookie Preferences" link in the site footer (or, if you have an account, in Settings), which opens the same preference center shown on your first visit. Withdrawing consent stops analytics from loading on any future page load; it does not retroactively delete data already sent to a provider before you withdrew.

We may record how you click, scroll, and move on this page to fix usability issues (Yandex Metrica's "webvisor" feature). This is separate from — and off by default independently of — the Analytics category above; opting into Analytics does not enable it. You can turn it on or off at any time in Cookie Preferences.

Expiry values for Google and Yandex cookies are approximate — once their scripts load, those providers control that cookie's lifetime, not us.

Do Not Track

We honor applicable opt-out signals where required by law. Browser Do Not Track signals are not standardized. We will update this policy if our handling changes.

Analytics

If you opt into "Analytics," we use Google Analytics and Yandex Metrika to understand feature usage and reliability. These are third-party services: once loaded, your browser communicates with them directly, which means they receive your IP address as part of that normal request, along with standard technical data like your browser and device type. We do not separately store that IP address ourselves, and we do not use analytics to build profiles for advertising. Analytics scripts are never loaded before you make a choice, and never load at all if you choose "Reject All."

Yandex Metrika's session-replay ("webvisor") feature, which can record on-page interactions such as clicks, scrolling, and mouse movement, is a separate "Session Recording" category with its own toggle, off by default — opting into Analytics does not enable it, and it never runs unless you separately opt in.

Data Sharing

  • Service providers: payment processing by Stripe, secure infrastructure, email delivery, and analytics providers that act on our instructions.
  • Referral invitations: if you invite a friend, their email address is shared with our transactional email provider solely to deliver that one invitation — see "Referred third-party emails" above.
  • Legal and safety: to comply with law, enforce our terms, or protect rights, property, or safety.
  • Business transfers: in connection with a merger, acquisition, or asset sale, subject to this policy’s protections.

We do not sell personal information. We do not use personal data for targeted advertising.

Data Retention

When you delete your account, your profile data and API keys are deleted immediately — this is not reversible and cannot be recovered. Specific records that carry an independent legal retention requirement are kept separately, in an access-restricted store not used for day-to-day operation of your former account, and deleted once that requirement lapses: invoices and billing records (kept per applicable tax law, currently 7 years), and any records tied to an active fraud, abuse, or dispute investigation (kept until that matter is resolved). We retain personal data only as long as necessary for the purposes described in this policy, including service operation, security, legal compliance, and dispute resolution. Retention periods vary by data type and applicable law.

Security

Technical measures

Data is encrypted in transit using TLS 1.3. User passwords are stored as secure hashes using the Argon2id algorithm. Personal data such as email addresses is encrypted at rest using the ChaCha20 cipher.

No method of transmission or storage is completely secure. You are responsible for safeguarding your account credentials.

Your Rights

  • Access and portability: request a copy of your personal data.
  • Rectification: request correction of inaccurate data.
  • Deletion: request deletion where permitted by law.
  • Restriction and objection: request limits on processing or object to certain processing.
  • Consent withdrawal: where we rely on consent, you may withdraw it at any time.
  • Regional rights: California residents may exercise rights under the CCPA. EEA, UK, and Swiss users may exercise rights under the GDPR. Canadian users may exercise rights under PIPEDA; Quebec residents specifically under Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information). Brazilian users may exercise rights under the LGPD (Lei Geral de Proteção de Dados).

If you have an account, you can self-serve an export of your account details, subscription metadata, API key metadata, and usage history at any time from Settings → Privacy & Data, without contacting support. For all other requests, contact us using the information in the Contact section. We may ask you to verify your identity before responding.

International Transfers

We may process data outside your jurisdiction. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect personal data during transfers.

Children’s Privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to remove it.

Data Controller

Bin Search Lookup is the data controller for personal data processed in connection with the services, unless stated otherwise in a specific context.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice before they take effect. Continued use of the services after the effective date means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: [email protected]

Address: Montreal, Quebec, Canada