Overview

Bin Search Lookup provides BIN and IIN lookup services via our website and API. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our services. By using the services, you agree to this policy and to our Terms and Conditions. If you do not agree, you must not use the services.

We are based in Montreal, Quebec, Canada, and we comply with applicable privacy laws, including GDPR, CCPA, and Quebec privacy requirements.

Data We Collect

  • Account data: email address, password hash, and basic profile settings.
  • Billing data: transaction identifiers, subscription plan, limited billing details processed by our payment processor. We do not store full card numbers.
  • Service usage: query counts, timestamps, success or error codes, and general performance metrics that help us operate and secure the service.
  • Device and technical data: browser type, operating system, and basic device attributes needed for compatibility and security.
  • Communications: support messages and feedback that you provide.

What we do not collect

Our analytics track only anonymized usage metrics. We do not collect or log users’ IP addresses for analytics. Operational security systems may process network metadata in memory for short periods for fraud detection and abuse prevention.

How We Use Data

  • Provide, maintain, and improve the website and API.
  • Authenticate users and secure accounts.
  • Process subscriptions and payments via Stripe.
  • Monitor reliability, performance, and abuse.
  • Communicate with you about service updates and support.
  • Comply with legal obligations and enforce our terms.

Cookies

We use essential cookies to operate the site and maintain sessions. With your consent, we may use preference cookies to remember settings such as theme or language. You can control cookies through your browser settings. If you disable essential cookies, some features may not function.

Do Not Track

We honor applicable opt-out signals where required by law. Browser Do Not Track signals are not standardized. We will update this policy if our handling changes.

Analytics

We use privacy-focused analytics to understand feature usage and reliability. Our analytics use aggregated or anonymized data. We do not log users’ IP addresses for analytics, and we do not build profiles for advertising.

Data Sharing

  • Service providers: payment processing by Stripe, secure infrastructure, email delivery, and analytics providers that act on our instructions.
  • Legal and safety: to comply with law, enforce our terms, or protect rights, property, or safety.
  • Business transfers: in connection with a merger, acquisition, or asset sale, subject to this policy’s protections.

We do not sell personal information. We do not use personal data for targeted advertising.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including service operation, security, legal compliance, and dispute resolution. Retention periods vary by data type and applicable law.

Security

Technical measures

Data is encrypted in transit using TLS 1.3. User passwords are stored as secure hashes using the Argon2id algorithm. Personal data such as email addresses is encrypted at rest using the ChaCha20 cipher.

No method of transmission or storage is completely secure. You are responsible for safeguarding your account credentials.

Your Rights

  • Access and portability: request a copy of your personal data.
  • Rectification: request correction of inaccurate data.
  • Deletion: request deletion where permitted by law.
  • Restriction and objection: request limits on processing or object to certain processing.
  • Consent withdrawal: where we rely on consent, you may withdraw it at any time.
  • Regional rights: California residents may exercise rights under CCPA. EEA, UK, and Swiss users may exercise rights under GDPR. Quebec residents may exercise rights under applicable provincial law.

To exercise rights, contact us using the information in the Contact section. We may ask you to verify your identity before responding.

International Transfers

We may process data outside your jurisdiction. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect personal data during transfers.

Children’s Privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to remove it.

Data Controller

Bin Search Lookup is the data controller for personal data processed in connection with the services, unless stated otherwise in a specific context.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice before they take effect. Continued use of the services after the effective date means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: [email protected]

Address: Montreal, Quebec, Canada